Using this website
This accessibility statement is for Darlington Xtra website. This website is run by Darlington Borough Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts
- zoom in up to 200% without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
Most of this website is compliant with the W3C WCAG 2.2 AA accessibility standard. However, there are some parts of this website that are not fully accessible:
- There are some colour contrast issues with image captions when certain background colours are in use.
Feedback and contact information
If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: mydarlington@darlington.gov.uk.
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
We’ll consider your request and get back to you in 10 working days.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
Darlington Borough Council is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances listed below.
Non accessible content
The content listed below is non-accessible for the following reasons.
Non compliance with the accessibility regulations
- There are some colour contrast issues with image captions when certain background colours are in use. This doesn't meet WCAG 2.2: Understanding Success Criterion 1.4.3: Contrast (Minimum).
Content that’s not within the scope of the accessibility regulations
What we are doing to improve accessibility
Our accessibility road map below shows how we aim to improve accessibility across this website.
| Issue | Target Fix Date |
|---|---|
| 1.4.3 Contrast (Minimum) | October 2024 |
Preparation of this accessibility statement
This statement was prepared on 12/09/2024 and is reviewed every four months.
This website is tested every 10 days. The tests are carried out by the Darlington Borough Council web team using Siteimprove’s accessibility reports. Tests are scheduled automatically and are monitored by the web team.